Flexible smart charger, plug-in or hardwired, up to 50 A. The catches: the warranty needs a ChargePoint-certified installer, and owners report Wi-Fi drop-outs.
Updated
- 50 A Max output
- 23 ft Cable length
- Wi-Fi and Bluetooth Connectivity
- 3 years Warranty
Pros
- Six settings from 16 A to 50 A, set by the installer or in the app
- Sold as NEMA 14-50, NEMA 6-50 or hardwired, and in J1772 or NACS
- Wi-Fi on 2.4 or 5 GHz plus Bluetooth for setup
- UL and cUL listed and ENERGY STAR certified (EPA lists model CPH50)
- Owners can swap to the NACS cable later with ChargePoint's own kit
Cons
- Warranty excluded unless a ChargePoint-certified electrician installs it (May 2026 guide)
- Owners we read report Wi-Fi drop-outs and replacements the app couldn't find
- Plug-in versions top out at 40 A; 48 A and 50 A need hardwiring
- 23 ft cable and a Type 3R case, both a step below most rivals
- Best for
- Homes that want a well-known app, a plug-in or hardwired install, and the option to raise the current after a circuit upgrade.
- Not for
- Buyers who want to use their own electrician without ChargePoint certification, or need a cable longer than 23 ft.
Our verdict
The Home Flex suits buyers who want one charger that fits most installs: ChargePoint sells it with a NEMA 14-50 or NEMA 6-50 plug or hardwired, with a J1772 or NACS cable, and the installer sets one of six currents from 16 A to 50 A. Its install guide caps the plug-in versions at 40 A on a 50 A circuit (in Canada, plug-in only on a 50 A circuit) and pairs 48 A with a 60 A hardwired circuit and 50 A with 70 A. It wants a non-GFCI breaker, as the charger has its own ground-fault protection.
The catch is the warranty. Under ChargePoint’s May 2026 install guide, a Home Flex not installed, commissioned or serviced by a ChargePoint-certified technician (a licensed electrician with ChargePoint’s training) is excluded from all warranties. Its Canadian install FAQ still says any licensed electrician can install it, so ask your installer about certification first. The parts warranty runs three years.
Owners we read report steady charging, one for four years, but Wi-Fi is the weak point: drop-outs after a 2023 firmware update, failed Wi-Fi modules and replacement units the app couldn’t find. A few had units fail, one just outside the warranty. It is UL and cUL listed; we track a Canadian distributor for it but no US store yet.
ChargePoint Home Flex specs
- 50 A Max output
- 23 ft Cable length
- Wi-Fi and Bluetooth Connectivity
- 3 years Warranty
Power
| Max output | 50 A |
|---|---|
| Max power | 12 kW |
| Current settings | 16, 24, 32, 40, 48 or 50 A, set in the ChargePoint apps |
Cable
| Cable length | 23 ft |
|---|
Smart features
| Connectivity | Wi-Fi and Bluetooth |
|---|---|
| Load management | not listed |
| Power sharing | not listed |
Support
| Warranty | 3 years |
|---|
Installation
| Breaker for full output | 70 A |
|---|---|
| Max output when plugged in | 40 A |
Build
| Enclosure rating | Type 3R (UL 50E) |
|---|---|
| Rated down to | -22 °F |
Certification
| Safety listing | UL, cUL |
|---|---|
| ENERGY STAR certified | Yes |
Manufacturer figures, checked 2 Nov 2026. — means not listed.
Where to buy the ChargePoint Home Flex
- ChargePointCheck priceGo to ChargePoint (opens in a new tab)
Prices and stock change; the retailer’s page is always the final word.
- ElectrozadCA$559Go to Electrozad (opens in a new tab)
Prices and stock change; the retailer’s page is always the final word.
What owners say
Owners like how easy the Home Flex is to use and its flexible cable, and many report steady, trouble-free charging, one for four years. The most common complaint is Wi-Fi: units dropping offline and replacements the app could not find during setup. Some saw charge faults at high power, a few units failed outright, and support experiences vary widely.
What owners like
- Many owners report steady, trouble-free charging
- Flexible cord that reaches the car easily, even in the cold
- Pleasant and simple to use day to day
Common complaints
- Wi-Fi drop-outs are the most common complaint
- Some replacement units could not be found by the app during setup
- Some owners saw charge faults at high power until they lowered the current
- Support is uneven: quick replacements for some, long waits for others
- A few units failed, one just after the warranty ended
Often mentioned in the 36 we read
- Reliability (mostly positive; 11 of 36)
- Connection drops (mostly negative; 9 of 36)
- Customer service (mixed; 8 of 36)
- Faults (mixed; 4 of 36)
- App (mixed; 4 of 36)
- Setup (mostly negative; 3 of 36)
Based on 36 forum posts we read across Mach-E Forum, F-150 Lightning Forum, Rivian Forums, and InsideEVs Forum Analysed
Our summary of what we read, in our own words, not quotes. Individual reviews and posts stay on the sites where they were written.
ChargePoint Home Flex questions
What breaker does the ChargePoint Home Flex need?
It depends on the setting. ChargePoint’s install guide pairs 16 A with a 20 A circuit, 24 A with 30 A, 32 A with 40 A, 40 A with 50 A, 48 A with 60 A and 50 A with 70 A, each rated for 125% of the load. Plug-in versions are limited to 32 or 40 A; the higher settings need a hardwired install. A licensed electrician sizes the circuit to the code edition adopted where you live.
Can the Home Flex be installed outdoors?
Yes. ChargePoint says an outdoor install must be hardwired or use a weatherproof, outdoor-rated outlet, and its datasheet notes that code requires an outdoor-rated GFCI breaker upstream of an outdoor plug-in install. Because the charger has its own ground-fault protection and a GFCI breaker can trip needlessly, ChargePoint recommends hardwiring wherever code would require one. The enclosure is rated Type 3R.
Does the Home Flex work with 5 GHz Wi-Fi?
Yes. The datasheet lists Wi-Fi on 2.4 and 5 GHz (802.11 a/b/g/n) plus Bluetooth, and the charger stores up to 90 days or 100 sessions of data if the network drops. Without Wi-Fi, the current can still be raised from the default 16 A over Bluetooth in the ChargePoint app. Wi-Fi drop-outs are the most common complaint among owners we read.
Does a DIY install void the ChargePoint Home Flex warranty?
Yes, under ChargePoint’s May 2026 install guide: a station not installed, commissioned or serviced by a ChargePoint-certified technician is excluded from all warranties. Certification means a licensed electrician who has completed ChargePoint’s training. The Canadian install FAQ still says any licensed electrician can install it, so ask your installer about certification before you buy.